We play well with others! Maestro PMS' learning curve is absolutely very low in comparison with the portfolio of the features it provides, it … Hotel group operators rely on Maestro to automate their business with an easy to use enterprise platform that provides centralized controls and reporting while enabling each property to run at maximum efficiency. This document addresses the status of our products to help you ensure that our products fit in with your Global Data Protection Regulation (“GDPR”) obligations. Keeping all service ambassadors instantly informed of guest needs and armed with the foresight to offer what the guest hasn’t realized they need. Larry Weiss. Divided into easy to use courses for each Maestro module, the wide breadth of lessons guide users through the key features, functions and reports allowing users to learn at their own pace and on their own time. The Northwind Canada room supports families during challenging times, and we are privileged to play a small role in the admirable efforts of the staff and the house. Automated, intuitive contact CRM and team communication tools, freeing operators from administrative tasks, improving internal communications and allowing the operations team to focus on the client. It covers crucial aspects such as room booking, multi-property groups and much more. Each properties management team has the ability to guide & track the lessons completed by each user. Ronald McDonald House Charities (RMHC) Toronto keeps families of seriously ill children together and close to the care they need. View Full List. Create the membership program that suites your guests with flexible dues, discounts or minimums, by an individual member or groupings of members. The success of our clients is the motivating force behind every action at Maestro; our company philosophy is to work in partnership with our clients to supply technology tools that help them better serve their guests and contribute to their bottom line. Increased efficiencies and productivity with centralized, standardized operational procedures across all properties. Privacy Policy. Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a … The Maestro single client profile allows Front Office, Spa, Retail and Loyalty to recognize, reward or bill directly to the member account. Increase revenues and guest satisfaction with Maestro’s Spa & Activities Module. 341 people like this. Maestro PMS has seen it all. von NORTHWIND. Lodgit Hotelsoftware für Hotel & Pension Einfach und übersichtlich Unterkünfte verwalten Grafischer Belegungsplan Online-Buchungssystem Channelmanager ☆ 30 Tage kostenlos testen Available as a browser-based (hosted or self-hosted) solution or as an on-premise addition to your existing network infrastructure managed locally by your trusted IT team. Northwind Canada Inc. (“Northwind” or “Maestro”) is committed to providing excellent service to all clients including persons with disabilities. From Owner reservation controls to accounting, this module offers a unique feature set to accommodate the flexibility and needs of those who manage Condo & Vacation Club. Maestro’s Gift Card module allows properties to use their own branded and personalized Gift Cards as a recognized form of payment in all Maestro modules. Maestro is PCI Certified and may be deployed as a Web Browser and/or Windows application, locally On Premise or hosted in the Cloud, maintaining Maestro as an investment that will continue to grow and adapt as new technologies emerge. Rates, yields, availability and channel controls remain within Maestro’s powerful Front Office yield management. Maestro has extensive experience providing multi-property hotel groups and chains with powerful, yet flexible, enterprise-wide system solutions. The powerful single guest profile, with full history, allows operators to acknowledge Day & Stay guests personal preferences and anticipate guests needs before they happen. To view all available Tutorials, please visit www.elearning.maestropms.com. Page Transparency See More. Remove. Maestro is invested in helping clients achieve their guest service, operational and revenue goals 24 hours a day/ 365 days a year built on our reputation for outstanding service and support. From Owner reservation controls to accounting, this module offers a unique feature set to accommodate the flexibility and needs of those who manage Condo & Vacation Club. Maestro has built online tutorials and e-learning functionality into its family of 20+ Maestro PMS property software products. Designed for hotels, resorts & conference centers to meet and exceed the evolving needs of meeting & event planners. Maestro’s e-learning system helps property staff and managers gain confidence in property software system use so they can focus on guest needs as quickly as possible. Additional interfaces may be supported using the Comtrol Lodging Link PTS Software and should a required interface not be included in our list; Comtrol supports hundreds of third-party vendor systems. Ideal for Spa or Gift Shop retail management. Easily track, sell, swap or void cards as needed. Maestro PMS by NORTHWIND Remove. Maestro boasts an over 40-year legacy of developing innovative hospitality software, with a reputation for advanced, flexible technology and an unrivalled dedication to outstanding customer service. Maestro PMS by NORTHWIND is a hybrid hospitality property management software solution. Click here to request an eLearning portal log in; http://www.elearning.maestropms.com/, 24/7 Support & ServicesOnline eLearningCurrent Client PortalWhitepapers & eGuides, Upcoming eventsPress ReleasesClient Testimonials. Maestro is your partner in this time of crisis and we encourage our clients to reach out for assistance. Ideal for the independent brand who wants to stand out with a Booking Engine that show cases each property’s uniqueness and experiences, and does more than just book rooms. We have a personal commitment to protecting our client’s investment, and demonstrate that commitment by listening to our clients. Maestro’s Guest Experience Measurement, GEM*, provides seamless, real-time integration with instant access to relevant guest feedback, intelligence and insights to encourage operational excellence, meaningful differentiation, and a sustainable competitive advantage. 100% real-time and fully integrated with Maestro to help maximize online revenues across Rooms, Spa, and Activities, improving guest service and lowering the cost per reservation, by driving reservations direct to your website. Not Now. ABOUT MAESTRO. Easily track, sell, swap or void cards as needed. Maestro supports many interfaces using a direct interface with your chosen vendor using the vendors proprietary interface specifications, using HTNG/OTA standards, or using our own Maestro API, named Genomi. Community See All. Each properties management team has the ability to guide & track the lessons completed by each user. We are committed to our clients and supporting them throughout the course of the pandemic. I expressly provide my consent to receive electronic messages from Maestro. A guest loyalty engine that allows Hotels & Resorts to design their own uniquely branded program. On-premise and self-hosted can be deployed as browser-based, Windows, or a hybrid of both simultaneously! Thank you, your submission has been received. Maestro’s enterprise hotel management software offers 20+ integrated modules on a single database including contactless and mobile apps to power profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a safe and personalized experience. Maestro PMS is hospitality’s leading provider of Web Browser Based and Windows property management system software with flexible options to deploy cloud hosted, private cloud and on-premise. Divided into easy to use courses for each Maestro module, the wide breadth of lessons guide users through the key features, functions and reports allowing users to learn at their own pace and on their own time. The vendor is headquartered in Ontario, Canada and currently operating in twenty different countries around the world. Our Diamond Plus service initiative is a unique service that provides a comprehensive suite of services and tools designed to maximize operating and efficiency and staff productivity. Ensuring operating departments, Front Desk, housekeeping and maintenance are all functioning cohesively. Keeping all service ambassadors instantly informed of guest needs and armed with the foresight to offer what the guest hasn’t realized they need. Maestro regularly develops interfaces for new products add provide an API to third parties wishing to integrate with Maestro. Support System. Increased efficiencies and productivity with centralized, standardized operational procedures across all properties. Maestro Property Management System's hotel manager panel definitely needs a desktop program that runs … A guest loyalty engine that allows Hotels & Resorts to design their own uniquely branded program. On-premise using Maestro Windows (Client/Server install), On-premise using Maestro Web (browser-based install, browser access only), On-premise hybrid using both Maestro Windows & Maestro Web, Self-hosted using Maestro Windows and/or Maestro Web, Cloud hosted using Maestro’s Cloud Services (browser access only), Multi-property on a single image database, Integrations to hundreds of third-party systems, Diverse Budget, Pace and activity reporting, Direct rooming list, rates & availability access, Integrated online guest management capabilities, Real time rates, availability and inventory, Digital Reg Card w/Guest Interactive Updates, Mobile intake and waiver forms, Spa & Activities, Overall system integration reducing points of contact, Mobile Express Check-Out & Tablet Folio Display, Mobile Guest Surveys Post Check-In & Check-out, Multi-property, single profile with history, Staff, guest & health needs conflict controls, Multi-property single profile with history, Primary & secondary member relation controls, Integration with Spa, Retail and F&B for discounts and billing, Integrated Owner, Member & Gift card billing, Flexible Owner availability & billing controls, Online Owner booking, availability & statement portal, Unit availability, intervals, status & rental pool controls, Equalization of rental revenues or Unit booking, Tracking of charges, payments, receivables & balances, Reward on room revenue, stays, spa, F&B and more, Recognize, track & report on member preferences, Easy activation, reload & verify of balance, Full A/R reporting and transactional history, Batch creation for reoccurring activities, Email notification of workorder assignment, Item tracking with warranty & warnings alerts, Integration of survey results to Maestro client profile, Post check-in & post checkout survey options, Web administration portal and response tracking, Survey incentives and controlled social survey sharing. Hotel group operators rely on Maestro to automate their business with an easy to use enterprise platform that provides centralized controls and reporting while enabling each property to run at maximum efficiency. Maestro. Bring contactless messaging to your hotel with an integration between Maestro PMS and Whistle. The Maestro centralized environment connects CRO, FD, Housekeeping, Spa, Activities, Housekeeping, Sales & Catering and A/R into a single consolidated view. This document is intended for current and prospective clients of Maestro products, addressing the entire Maestro Suite, the ResWave Booking Engine and the GEM Guest Feedback system (collectively “Maestro”). Maestro’s eLearning website is an online learning center exclusively for use by Maestro clients. Maestro focuses on identifying, removing, and preventing barriers for persons with disabilities Maestro’s Policies and Procedures comply with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation. Maestro’s minimum specifications for hardware and operating platforms for the various deployment options available; Get connected with Maestro’s guest-centric Front Office, aligning all operating departments in the single goal of exceeding guest expectations. Maestro eLearning Tutorial Highlights The list below includes a selection of Maestro eLearning Tutorials. Maestro offers real-time, integrated, mobile guest engagement solutions to allow your guests to customize their experience they way they want. Maestro PMS is the most complete property management solution that assits us for booking managements accross all the online channels that we are present and operational tasks that we need to manage daily for the maintenance of the hotel services we are proviing to our guests. When combined with Maestro Spa, tracking and consumption of professional stock can be managed separately from regular retail sale items. Maestro’s sophisticated scheduling and billing application facilitates total spa operations, activities and classes. The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available hosted in the cloud, on premise, self hosted or in your own private cloud. Subscribe to our newsletter for news & upcoming events. Maestro Users Conference 2015 Invite Reminder - Duration: 91 seconds. Not Now. Software . Thank you for your partnership, we are here for you now and into the future. Maestro, hospitality’s most trusted provider of property- management systems for independent and luxury resorts, conference centers, vacation rentals, and multi-property groups, is nearing completion of a portfolio-wide version upgrade of its latest Browser and Windows Versions. Maestro has proven itself as a top tier provider of hospitality technology solutions that fit both the operational and management needs of our hotel and resort clients, and takes pride in its exceptional client service record that has long been recognized as one of the best. View Details. Best For: Full Service Independent Hotels, Resorts, Conference Centers, Vacation Rental, Casinos, Hospitality Management Companies, Retreats and Non … Diamond Plus Service, delivered from our 24/7, North-American based support center is an integral part of the standard Maestro offering for each and every Maestro client. Maestro’s module integration increases internal communications and efficiencies with automated messaging and updates on the status of guest rooms and public spaces. Maestro PMS offers hotels, resorts and multi-property groups the flexibility of 20+ integrated modules, on premise or in the cloud. Boasting over 600 established vendor interfaces. Together as a community, we will find our way through this. Allow your guests to self-serve from their phone, tablet or desktop. Maestro is invested in helping clients achieve their guest service, operational and revenue goals 24 hours a day/ 365 days a year built on our reputation for outstanding service and support. The advantages of standardizing with Maestro Multi-property: Whether your needs dictate a cloud solution or an on-premise implementation, Maestro offers a robust, PCI secure, feature identical, stable solution for any environment. Maestro PMS offers hotels, resorts and multi-property groups the flexibility of 20+ integrated modules, on premise or in the cloud. Platform and deployment independence present Maestro as an investment that will continue to grow and adapt as new technologies emerge. A fully integrated Business Intelligence module, Maestro Analytics, takes the volume of data your organization collects and turns it into meaningful information that management and staff can use in day-to-day activities, marketing efforts, budgeting and forecasting. Privacy Policy. Integrated with Front Office, Sales & Catering and A/R, linking the guest to all operating departments for whole stay recognition from pre-arrival correspondence to billing. Maestro is PCI Certified and may be deployed as a Web Browser and/or Windows application, locally On Premise or hosted in the Cloud, maintaining Maestro as an investment that will continue to grow and adapt as new technologies emerge. 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